Page 3 - Executive Summary of Arlington's DPR Strategic Plan
P. 3
Goal One

Provide excellent programs, services,
places & spaces

We create great Objective 1
experiences Plan, design, build and maintain a comprehensive system of sustainable facilities, trails and
park spaces to high standards to provide attractive places people will use and enjoy

Strategies
• Conduct a needs assessment to evaluate the community’s needs for new facilities,

trails, and park spaces as well as needs for replacing existing resources and making
improvements
• Incorporate best management practices for sustainability
• Integrate the allocation of realistic maintenance budget during planning and design of new
projects
• Improve process for input from staff and community throughout planning, designing and
building new resources

Objective 2
Plan, design, build and maintain programs and services to high standards to provide dynamic
offerings that people will use and enjoy

Strategies
• Identify and respond to demand to provide a wide variety of programming for people of all

ages, abilities and interests
• Develop an annual programs and services plan that is responsive to changing

demographics and supports accreditation standards
• Create partnerships/collaborations with other agencies, organizations, or individuals using

processes that are transparent and easy to follow
• Create systems and capacity to ensure successful program planning and coordination

Objective 3
Improve process for evaluating programs, facilities and services for operational
efficiency and effectiveness

Strategies
• Monitor customer satisfaction though various feedback methods and program evaluations
• Develop a plan for assessing programming needs
• Identify and track key performance measures in a manner that supports strategic planning

Objective 4
Increase community awareness of parks and recreation resources
Strategies
• Create systems and capacity to successfully market departmental programs, services and

vision
• Produce accurate, timely, transparent and easy to understand internal and external

communications
• Expand and improve external and internal communication methods
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